Original Post — Direct link

My disc casing had PS5 upgrade included, while it doesn't upgrade!!
I found several complaints like this since 2021!
My disc SKU says: C USA 15822

21 days ago - Ubi-Keo - Direct link

Hi @samcshat I'm sorry to hear that you are experiencing an issue with the free PS5 upgrade.

I can confirm that there was an issue with the free PS5 upgrade sometime ago, however this was resolved.

Could you please confirm your PSN account region and the region code on the back of your game case.