about 1 year ago - Ubi-Keo - Direct link

@KannarmGaming @CursedPanther thanks for the update. I'm sorry to hear that restarting the game and launcher did not resolve the issue.

Could you please retry one more time and let us know once you have done this, I will then forward your details on to the development team to investigate further.

about 1 year ago - Ubi-Keo - Direct link

Hi @Ruuki202 I'm sorry to hear that you have also experienced this issue.

Could you also please try restarting the game again and confirm once you have done this. I will then forward your details onto the development team to investigate further if the issue persists.

about 1 year ago - Ubi-Keo - Direct link

@pug987 could you also please try restarting the game again and confirm once you have done this as your last login time was over an hour ago.

I will then forward your details onto the development team to investigate further if the issue persists.

about 1 year ago - Ubi-Keo - Direct link

@pug987 @CursedPanther thanks for the update, I'll let the development team know.

about 1 year ago - Ubi-Keo - Direct link

@KannarmGaming thanks for the update.

If you have any further issues please let us know.

about 1 year ago - Ubi-Keo - Direct link

Hi Vikings!

We are aware that some players encountered an issue after installing the 1.7.0 update today wherein items, opals and helix credits disappeared from their inventory.

If you do experience this please restart your game and the missing items should be restored.

If the issue persists after restarting the game, please let us know.