Original Post — Direct link

Not always, but after a while, using key to take screenshot from ubisoft connect, it crashes the game ..
sometimes its right after the game starts, first screenshot .. sometimes its after about an hour of playing.

over 2 years ago - Ubi-Karl - Direct link

Hey @archsh3riff, thanks for reaching out to us and sorry to hear about the issue you are having with taking screenshots in-game.

I wasn't exactly sure however based on what you've mentioned, I take it that crash may not follow right after taking the screenshot and in some instances it can occur after an hour of playing, is that right? Additionally, can you advise us whether there is any error message that follows after?

In the meantime, for troubleshooting purposes, before you take any screenshots, make sure you got all of your background software/applications closed/disabled temporarily, as there is a possibility that it may intervene and therefore result in game crash.

Let us know and we will take it from there!

about 2 years ago - Ubi-Oxavo - Direct link

Hello @archsh3riff and thanks for attaching the screenshot and providing more details.

As far as I understand not all of the crashes were caused by pressing F12? Speaking about the issue with screenshots crashes, our developers are aware of this issue and are investigating.

However if crashes and freezes are random, please can you check through the steps in this article and see if there's anything you haven't tried yet, as we just need to rule out any of the most common causes of issues on PC first of all.

Please let us know how it goes.

about 2 years ago - Ubi-Oxavo - Direct link

Hello @archsh3riff , thank you for clarifying that for me!

This is an issue we are aware of and the development team currently have under investigation. We'll share more information as soon as we have it. 
Thanks for your patience and understanding. Feel free to contact us if you have any other questions.

over 1 year ago - UbiMindflayer - Direct link

Hey @archsh3riff! Thanks for reaching out, and I'm sorry you're having some trouble with Far Cry 6 crashing! Per our forum rules, please be sure to use the correct forums when posting about and issue you'd like help with. This helps ensure we can moderate and assist with all queries as best and accurately as possible.

You can reach the Far Cry 6 forums here and post your query. Our teams will assist you from there. Thanks for understanding! 😊

over 1 year ago - Ubi-Perseids - Direct link

@archsh3riff Hey there! Apologies for the confusion. This issue has been reported to the team, but sadly we don't have any updates to share yet. Once we have any news to share, we'll be sure to update this thread. Thanks for your patience in the meantime, and I apologize for any inconvenience caused.