Original Post — Direct link
Bought Assassin's Creed Valhalla Ultimate from Ubisoft store on 11/8/20, but i don't see the game on library. Opened a ticket that day but no answer, am afraid something went wrong don't want to lose the preorder bonuses.

Ticket number: 13109593
over 3 years ago - Ubi-Mark. - Direct link
Hello Vikins,

Sorry to hear about your experience.

If this problem persists, feel free to create a ticket on our support page.

You can also contact us via social media: Facebook or Twitter.

We'd be happy to discuss things further with you over on our new forums. These forums for the game have been discontinued, so we won't be assisting players further here in the future. Thank you!