about 2 years ago - Ubi-Keo - Direct link

Hi @johnnystormy apologies for the late response.

If you are also experiencing this issue yourself then could you take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.

Please confirm if this resolves the issue. 

about 2 years ago - Ubi-Keo - Direct link

@johnnystormy I'm sorry to hear that the troubleshooting has not helped to resolve the issue.

Could you please try a clean installation of your Nvidia drivers to see if that helps.