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Re: [Payment failure and money loss](/topic/78381/payment-failure-and-money-loss)
i did a subscription for Ubisoft+ the transaction failed but i was charged.
can anyone look into this please.
Re: [Payment failure and money loss](/topic/78381/payment-failure-and-money-loss)
i did a subscription for Ubisoft+ the transaction failed but i was charged.
can anyone look into this please.
Hey there @numbrs91, thank you for getting in touch about this. I have had a look into it from my end and I can see that you have had a case open with our Support, a response has since been sent to you. If you have any questions or run into any other issues, please do not hesitate to let me know.