Original Post — Direct link

valhalla Eden Ring Station area 2: after i arranged the beams on the first level, the platforms don't move anymore. i directed the last beam downwards, as it should be.

over 1 year ago - Ubi-Keo - Direct link

Hi @freeflight70 I'm sorry to hear that you are experiencing issues with the platforms in the Eden Ring Station.

Could you please provide a video that demonstrates this issue.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check here

over 1 year ago - Ubi-Keo - Direct link

Hi @XBL_Laberbacke thanks for your post.

@freeflight70 could you please try what XBL_Laberbacke suggested to see if that helps.

However, if the issue persists could you please provide a video and upload your latest save to the cloud.

over 1 year ago - Ubi-Verse - Direct link

@Solomon-mixey Hi there 😊

The issue you're describing has been reported and is currently being investigated by our development team.

As soon as we have an update regarding this, we will let you know 🙂

over 1 year ago - Ubi-Keo - Direct link

Hi @freeflight70 I'm pleased to hear that you were able to complete the tomb.

over 1 year ago - Ubi-Keo - Direct link

Hi @Zefhobbit I have merged your post with this thread as the issue sounds similar.

Can you please read XBL_Laberbacke post above and check a walkthrough online.

However, if the issue persists and you are unable to proceed could you provide a video that demonstrates the issue.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check here

over 1 year ago - Ubi-Froggard - Direct link

Hey @STMARY

Are you able to leave the area and come back to it after doing something else to see if it has reset?

over 1 year ago - Ubi-Havoc - Direct link

@Zefhobbit Sorry to hear this issue remains. If it works a bit better would you be able to upload a video to any different video sharing site so that we can review further?

@Freestepper We would appreciate a video to illustrate each exact issue and location that is affecting your (or others) gameplay. Having a video clip is beneficial for our teams who work to investigate to pinpoint pain points and move towards a resolution as quickly as possible.

over 1 year ago - Ubi-Keo - Direct link

Hi @Freestepper @TobyParker1234 @Zefhobbit

@Freestepper @Zefhobbit I'm pleased to hear that you were able to proceed in the Eden Ring Station 🙂

@TobyParker1234 I'm sorry to hear that you are experiencing an issue in the Eden Ring Station. As other players have mentioned within this thread they discovered that it is not a glitch and have been able to proceed.

With regards to a video we would require this to demonstrate the issue and to see the exact location it is occurring, it also gives us and the development team a better understanding of the issue. If you are still experiencing an issue proceeding past this point in the Eden Ring Station then we would require a video.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check here

over 1 year ago - Ubi-Mark. - Direct link

Hello @Zefhobbit,

THank you for sharing this!