I waited a whole week to get a free gift in the store.
when I clicked get a free gift, an error occurred and I didn’t receive anything and I can’t get it again, I have to wait another week.
I got an error message and it quickly disappeared.
How can I receive the promised free gift now?
Hi @Ramsitel I'm sorry to hear that you experienced an issue redeeming your free weekly item from the store.
I can confirm that the store was disabled on the 17th January so this was likely the cause of the error. However, it was re-enabled again yesterday.
Could you please try redeeming the weekly item again to see if it works.
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