Original Post — Direct link

Hi,
The last time I played AC Valhalla was on last February, I redownloaded the game and when I try to start a new game the black screen appears for like 2 sec and the game crashes.

What I've tried to do:
Verify the files.
Change the graphic option to low.

Could you please help me?

over 2 years ago - Ubi-Keo - Direct link

Hi @Abo_Maryah apologies for the late response.

I am also sorry to hear that your game is crashing.

Could you take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.

Please confirm if this resolves the issue.