[2021] Q: Why did I have to spend UPlay coins to unlock my pre-order free content?

@eternicus_78 Hello! I am sorry to hear that you have had to spend your Ubisoft Coins to unlock items you should have owned with your game edition. Please create a ticket with our support team to help further look into this for you, we'd be glad to assist that way!

@eternicus_78 Hello! I am sorry to hear that you have had to spend your Ubisoft Coins to unlock items you should have owned with your game edition. Please create a ticket with our support team to help further look into this for you, we'd be glad to assist that way!

@eternicus_78 Hello! I am sorry to hear that you have had to spend your Ubisoft Coins to unlock items you should have owned with your game edition. Please create a ticket with our support team to help further look into this for you, we'd be glad to assist that way!

Hey there,

For this type of issue we would certainly recommend that a player contacts us directly.

There we can investigate exactly what has happened and ensure everything is as it should be for a player.

Many thanks

Hey there,

For this type of issue we would certainly recommend that a player contacts us directly.

There we can investigate exactly what has happened and ensure everything is as it should be for a player.

Many thanks

Hey there,

For this type of issue we would certainly recommend that a player contacts us directly.

There we can investigate exactly what has happened and ensure everything is as it should be for a player.

Many thanks

@eternicus_78

Not a problem, Thanks!

@eternicus_78

Not a problem, Thanks!

@eternicus_78

Not a problem, Thanks!

We wouldn't be able to speculate if the Ubisoft Connect rewards page would be integrated into the Animus Store, @bielik01.

We have shared this feedback with the development team, and have notified them that players are being asked to purchase content with Units that they've already unlocked in-game (such as the Jackdaw scheme and "The Way of the Berserker" quests).

Any updates regarding this would be shared via patch notes within the News & Announcements forum, so please keep an eye out here for the most up-to-date information.

Thanks!