about 2 years ago - Ubi-Keo - Direct link

Hi everyone,

The issue with the redeem codes not working on the redeem website has now been resolved. Also all emails containing a redeem key for the selected platform have been sent out to players who redeemed their code on the redeem website.

There was a known issue where PS5 players received PS4 codes, this issue was reported and a new keys have been emailed last night (March 17th)

If you are still experiencing issues with the redeem keys on PS5 then please check the megathread here.

If you have purchased the Dawn of Ragnarok edition of the game or the expansion from a retailer and you have not received your code then please contact the retailer directly and ask them if they are a participating retailer, if there are not then I'm afraid that we cannot provide you with a redeem code.