devtrackers.gg → Assassin's Creed: Valhalla

[2022] Black screen after trying to start the game


Original Post — Direct link

Hi,
After starting the game, the menu starts up normally. I choose a new game, difficulty levels and after choosing the last one a black screen appears, the music from the menu slowly fades and nothing happens.
I tried reinstalling and verifying files. I have all the drivers up-to-date.
Please help.
I am sending the specification of the computer:
RTX 3080
i9-10900K
16 GB RAM

Thank You in advance

over 2 years ago - Ubi-Keo - Direct link

Hi @Mr-Thadeus I'm sorry to hear that you experience a black screen when you try to start the game.

Could you take a look at the PC troubleshooting article and run through any of the steps you have not done then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.

If the issue persists please let us know.

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