Original Post — Direct link

New install on Xbox Series X of Assassin's Creed Vanhalla for free play weekend.

Graphics issue makes the game unplayable - discoloured and dark areas that fill the screen.
Tried both graphics modes. See images attached.

Issue gets captured when I save photos or videos so it's not a TV issue, though I tried various video related setting on Xbox anyway.

Doesn't happen with any other game including Origins or Odyssey. Have video file available but can't upload here due to size limit.

Tried uninstalling and reinstalling, restarting console.

Works ok on Series S.



about 2 years ago - Ubi-Keo - Direct link

Hi @lsplay_ I'm sorry to hear that you are experiencing graphical issues with Assassin's Creed Valhalla, this is not a known issue.

Looking at the screenshots provided it looks like a GPU artifacting issue. This would usually indicate an issue with the GPU in your console. Artifacting can start to affect one game but eventually affect other games too.

Please ensure your console is in an area that is well ventilated so it doesn't overheat. I would recommend going through the Xbox troubleshooting and also try reinstalling the game then try again.

If the issue persists I would recommend performing a factory reset on your console to see if that helps, however in doing this you would need to reinstall all of your games again that are currently installed.