Hi.
So i won AC Gaming card (irl gaming cards) giveaway on twitch, in June 29.
After initial DM exchange to confirm my email address and that i am 18 or older, there was no communication with me.
In November i learned that cards are being sent out already, so i made support ticket. After few message exchange, its been 2 months without any information and reply.
At very start of January, i contacted UbiNewsMod on twitch, who did the giveaways. He/she quickly found out that AC team supposedly tried to contact me in September.
NO - i dint receive any emails or other communications from ubisoft regarding AC Gaming cards after initial giveaway confirmation.
NO - there are no emails in spam, trash or anywhere else in my email from ubisoft in September. Latest emails i have from ubisoft is in July, related to steam, and in end of Novemeber when i made support ticket.
YES - email i provided is correct.
According to UbiNewsMod i contacted in start of january, AC team said they will "follow up" with me directly. Not 100% sure what that means.
Well, its been a month, and yet again no communication with me.
I even messaged twitter support. One week later not even a single reply or anything.
WTH guys! What i have to do, to get anywhere with the issue?