Original Post — Direct link

Every other day, after doing a Reda daily quest im getting a never ending save icon, not giving me any opal and if I try to manually save or load an save file or try to Quit to Title Screen the game crashes and making me close the game to the dashboard. Starting after the oskreia festival and I have reinatalled the game which made it work for a couple of days but now im getting the never ending saves again, Im playing on Xbox Series X.

about 3 years ago - Ubi-Keo - Direct link

Hi @freddypelli apologies for the late response.

I'm also sorry to hear that you have experienced issues with saving and exiting the game.

If the issue persists can you please go through the Xbox troubleshooting then try again.

about 3 years ago - Ubi-Keo - Direct link

@freddypelli I can assure you that we are not bots.

Can you confirm if you have gone through the Xbox troubleshooting that I provided to you previously? If not can you please go through that then try again.

If the issue persists can you provide a video to demonstrate the issue, as this is not a known issue and is not something that I have personally experienced myself whilst playing the game.

Could you also confirm if this only occurs after doing one of Reda's quests?

about 3 years ago - Ubi-Keo - Direct link

Hi @freddypelli apologies for the late response.

I have provided a link previously for Xbox troubleshooting, which you can find here.

Could you please go through the troubleshooting then try again. However, if the issue persists can you provide a video to demonstrate the issue as it is not a known issue.