Original Post — Direct link

I bought the game at the end of August this year and played it on ubisoft connect, and played it for 2 hours without any problems, and then quit the game.

When I tried to enter the game again the next day, the game would crash and exit after the animation before entering the game menu, and a window would pop up to sync the game archive to the cloud.

I followed the troubleshooting guide step by step, but the problem could not be solved. I also tried to uninstall and reinstall the game (three times), but the same problem could not be solved, what should I do now?

16 days ago - Ubi-Keo - Direct link

Hi @GAMERpjj I'm sorry to hear that the game is crashing on launch.

Could you please try disabling the Ubisoft Connect overlay then launch the game again and confirm if the issue persists.

16 days ago - Ubi-Keo - Direct link

@GAMERpjj thanks for the update, I'm sorry to hear that disabling the overlay did not help. I have seen that some players resolved the game crashing on launch by disabling the overlay in Ubisoft Connect.

I was going to create a support case for you so that we can investigate this further, however I can see that you have already done that and provided your system files.

As our Customer Support team will assist you further via your support case I will now lock this thread.