Original Post — Direct link

i try running this on windows 11 ( all other games work) and i have well above the recommended hardware i have tried uninstalling and reinstalling nothing works
It is currently installed on a harddrive if i need to move it to an ssd or my c drive let me know.
windows 11 Home
I5-9600k
RTX2060 super 8gb
32GB DDR4 Ram
4TB Space 2SSD 2HDD
asus h310m-ER2

3 months ago - ubi-smash - Direct link

Hey @mandecklord, thanks for reaching out to us, and welcome to the forums! Moving the thread over to our support channel so it can be viewed better. If you're still encountering trouble with launching Assassin's Creed Valhalla at this time, I would recommend trying installing it to your c drive to test if you encounter the same results. If you have already tried this along with exhausting all steps from our PC Troubleshooting Guide here, please create a support ticket with your MSINFO and DxDiag attached so we can take a closer look over this with you.

3 months ago - Ubi-Keo - Direct link

@swineosaurus As YazX_ mentioned Windows 11 is not officially released yet and is only available as a preview build.

We can only offer troubleshooting steps to try, however if that does not resolve the issue then we would be unable to investigate further until Windows 11 officially releases.

10 days ago - Ubi-Keo - Direct link

@sushi714 I'm pleased you were able to resolve your issue with Ubisoft Connect on Windows 11, thanks for your detailed post.

@EpicDeadPeople Thanks for you post and confirming that Assassin's Creed Valhalla launches without any issues on Windows 11.

8 days ago - Ubi-Keo - Direct link

Hi @hesitateyou I'm sorry to hear that Assassin's Creed Valhalla is not launching on Windows 11 for you.

Can you go through the PC troubleshooting steps in the support article here then try again.

However if the issue persists, could you please submit a support ticket and attach your system files, dxdiag and msinfo and our Customer Support team will investigate this further for you. 

6 days ago - Ubi-Keo - Direct link

Hi @hesitateyou thanks for the update.

I'm sorry to hear that you are still experiencing issues launching the game in Windows 11. If the troubleshooting steps did not help then please submit a support ticket and attach a copy of your system files so that our Customer Support team can investigate further.