Original Post — Direct link

just started a new game and the Ubisoft rewards that I had redeemed on the old save don't show up and no option to get them either in game or on the website. it shows up as redeemed, got some new ones that showed up once I redeemed it but the old ones still don't, I'm already past the settlement part

about 3 years ago - Ubi-Keo - Direct link

Hi @kolcdun I'm sorry to hear that the Ubisoft rewards that you claimed are not appearing in your new save.

Can you please go to the store tab in game, then go to owned and see if the Ubisoft Club rewards appear in there. If they do and they say 'claim' try doing that then go back into your inventory and check if the items have been added.