Original Post — Direct link

Anytime I try and login to the game and access Reda's Shop I would get a message saying online service error. I would have to give it time to connect but when I try and purchase an item from Reda's Shop I would still get that message. I do want to inform you that any other Ubisoft game works fine so it's not the ports on my router. I cannot submit a screenshot of my issue.

over 2 years ago - Ubi-Keo - Direct link

Hi @Metroid_Meister I'm sorry to hear that you are experiencing an online service error when accessing Reda's Shop.

Could you please confirm the following:

  • Are you using quick resume? If yes could you please try without using quick resume and confirm if the issue persists
  • How often do you encounter this issue?
  • What is the error code you receive?
  • Are you connected via WiFi or Ethernet?