Original Post — Direct link

As stated above, all of my Trade Goods disappeared. I had selected sell all trinkets before this, but I had thought that trade goods didn’t sell with trinkets. Not sure how this happened, but I lost a lot of Trade Goods


over 2 years ago - Ubi-Keo - Direct link

Hi @BILLYCLIE @Donny_diego @Randelia @XBL_Laberbacke I'm sorry to hear that you are losing trade goods when selling your trinkets.

I have reported this to the development team to investigate.

If you have a video that demonstrates the issue could you please provide it.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

over 2 years ago - Ubi-Keo - Direct link

@randelia thanks for the description and the screenshot.

I have merged that post with this thread and forwarded the information on to the development team.

over 2 years ago - Ubi-Keo - Direct link

@randelia thanks for also providing a video demonstrating the issue, it's appreciated 🙂

over 2 years ago - Ubi-Keo - Direct link

@imzadi1431 thanks for reporting this. As far as I'm aware this is affecting all platforms.

over 2 years ago - Ubi-Keo - Direct link

Hi @longjohn119 I'm sorry to hear that you have experienced this issue. I can confirm that it has been reported and the development team are investigating.

I have merged your post with this thread that we have created for this issue.

over 2 years ago - Ubi-Keo - Direct link

Hi @dixiedynamite I can confirm there is an issue that has been reported where selling all trinkets also sells trade goods. It's likely you have sold your trinkets and lost the animal goods you previously had which is why it will be showing as 0 owned. You can check your inventory to verify this.

I have merged your post with this thread we have created for this issue.

over 2 years ago - Ubi-Keo - Direct link

Hi @xbl_laberbacke I understand that this will affect a lot of players and can only apologise for the inconvenience caused. With regards to the fish I fully understand as I have also spent hours searching for the correct breeds and sizes.

The issue has been reported and we are waiting for an update. As soon as I have more information I will update this thread.