Original Post — Direct link

Hi,

I started game recently i played norway part with no issue at all. After coming to England it was normal at first but recently after the patch i started crashing every 10 min I send several crash reports to ubisoft.I dont have any heating issue , my softwares are all up to date. I verify the game but that doesnt change anything. I dont know what to do. Game is unplayable for me . I hope you guys can help me.

Regards

about 2 years ago - Ubi-Keo - Direct link

Hi @wynimm I'm sorry to hear that Assassin's Creed Valhalla is crashing after installing the 1.5.0 update.

Could you take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.

Please confirm if this resolves the issue. 

about 2 years ago - Ubi-Mark. - Direct link

Hello @wynimm,

Sorry to hear that you are still experiencing this issue after performing the steps from above.

Can you please share your diagnostic files through the support case with this link? It will help our teams to investigate these crashes for you.

Many thanks and if you have any additional questions, please let us know.

about 2 years ago - Ubi-Keo - Direct link

Hi @d2h73 I'm sorry to hear that you are also experiencing crashes in Assassin's Creed Valhalla.

Can you please go through the troubleshooting steps in the link in my post above if you haven't already done so then try again and confirm if the issue persists.