Original Post — Direct link

On Xbox Series X downloaded successfully and installed Dawn of Ragnarok DLC. Managed to play for a few hours but on start up the next day I got the message that Add-Ons were missing and saves were corrupted. Every time I start the game I get the same message. My console recognizes the installed DLC. I deleted it and after a struggle reloaded it. I have tried all of the workarounds and nothing helps.
Any help would be gratefully received.
Many thanks.

about 2 years ago - Ubi-Keo - Direct link

Hi @drummer6422 I'm sorry to hear that the Dawn of Ragnarok expansion is not being recognised as being installed and that your saves are showing as corrupted.

You mentioned that you tried uninstalling then reinstalling the DLC. Could you try uninstalling the game and DLC, then go through the Xbox troubleshooting.

After you have gone through the troubleshooting steps can you then reinstall the game and expansion.

When you do this please wait until the game update has finished installing before you launch the game.

about 2 years ago - Ubi-Keo - Direct link

@drummer6422 I'm sorry to hear that those steps have not resolved the issue.

Can you confirm if your saves are still showing as corrupted? If so could you please provide screenshots to show this and also show the error message that you receive about the expansion not being installed.