Original Post — Direct link

Last night I added a Hardisk to my pc, and then I moved Valhalla to another partition

after verifying the files  from ubisoft connect, he asked me to download another 10GB!
now the game folder occupies 100 GB

it's normal? XD 

over 3 years ago - Ubi-Keo - Direct link

@caosck I have looked into this and the total file size should be 88GB.

Can you check the folder 'Uplay_download' to see if there are any files in there. If this is empty then I can only recommend trying to uninstall then reinstall the game. If you decide to do this then please make sure you make a manual backup of your saves.

If the file size is still 100GB after reinstalling the game then please contact support on one of the following support channels and they will look into this further for you:

Facebook
Twitter
Support Ticket

over 3 years ago - Ubi-Borealis - Direct link

Thanks for providing us with some more information about this additional data download, @caosck.

As mentioned by my colleague @Ubi-Keo, I'd recommend opening up a support ticket so our team can take a closer look at your system and why an extra 10GB may be trying to install itself. You can use the links provided by @Ubi-Keo to open up a ticket.

Regarding the missing songs, I'd recommend checking out the Audio section of our Megathread list to see if any of our ongoing threads match the issue you're experiencing in-game. If you don't think any of the ongoing threads covers the missing songs, please can you open up a new thread about this issue? This will allow us to investigate the issue without going off-topic within this thread.

Thanks! 😊

over 3 years ago - Ubi-Borealis - Direct link

I would be unable to speculate on what the additional data is, @caosck. If you have opened up a support ticket, a member of the team will be able to take a closer look at your system files and what additional data the game could be trying to install is. I'd recommend including what you've found out so far in your own investigation in your cases notes, as this could be helpful for further investigation.

Thanks! 😊

about 3 years ago - Ubi-Orion - Direct link

@skizzosjt
@caosck

Hey there folks.

As advised in an earlier message your system files will hopefully shed some light on what exactly is causing this to happen. Please if you haven't already done so create a support ticket and a member of the team will take a look and if required we can then submit those to the dev team for further investigation.

about 3 years ago - UbiStorm - Direct link

@caosck I'm glad to hear that you have an answer! Thanks for letting us know what was said as well. Please let me know if you encounter further issues with this after speaking with Support on our site!