Original Post — Direct link

Jomsvikings for river raids all reset to level 1 even though my hall thingies was completely upgraded and I'd hired all level 4 or 5 (I think I had some 5s) I've not been playing since late August and when I downloaded all of the updates and patches (I would update as they became available but not actually try them because I was playing something else.) I've gone back today and my river raid crew all set back to level 1 and the fully upgraded hall is all full of level 1s too with no plaque to allow me to upgrade it to what I had before. Maybe it's user error but I don't know what I could have done to make this happen? Is anybody else having this problem or is it just me?

(And this isn't spam but Ubisoft labeled as such. I always have a terrible time on the website/forum trying to get anything done. And I never have any luck with Ubisoft help chat thing either. If I didn't love AC so much I'd have rage quit by now! Don't love all the glitches at all... but Valhalla has sooooo many!)

about 2 years ago - Ubi-Keo - Direct link

Hi @WardenRae I'm sorry to hear that your Jomsviking's have reset to level 1 and that the Jomsviking hall is showing level 1 Jomsviking's.

Could you please try ringing the bell outside of the hall to see if it refreshes it with higher levelled Jomsviking's.

If it doesn't could you please provide a video to demonstrate this issue. In the video we would need to see the following:

  • That you have the latest update installed. This can be seen in the main menu screen before loading your save.
  • That your Jomsvking Hall is full upgraded.
  • That you have refreshed the hall and it is still showing level 1 Jomsviking's.


I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check here