[2023] Unable to hear any dialogue but other sounds and music are working

Hi @Andrii1 apologies for the late response.

Thanks for the video provided.

This issue is generally due to the audio output and can occur if you are using 5.1 or 7.1 surround sound. If this is the case could you try changing the audio output to stereo, restart the game and try again.

However, if your audio output is already set to Stereo or changing it did not help then please take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.