Yesterday I completed the race of the summit, the one with the Camaro z28 that gives these purple striped tires. Then I went on the garage and applyed them on my Lancer EVO but when I did exit the garage I got an error, something like " You're being disconnected" and can only go back to the main menu or to the desktop. Got back to the menu and when I went back on the garage the tires they had disappeared.
Sorry to hear you encountered this issue, @xRevo94. When rebooting both Ubisoft Connect and The Crew 2 from your PC, are you still unable to view the previous vanity items earned? To help check this out further, would you provide a screenshot or clip of the summit completed?
Sorry to hear you encountered this issue, @xRevo94. When rebooting both Ubisoft Connect and The Crew 2 from your PC, are you still unable to view the previous vanity items earned? To help check this out further, would you provide a screenshot or clip of the summit completed?
Hey @xrevo94, thanks for your response as well as screenshots provided!
Just to double-check, did you possibly attempt to re-do the race, to see whether reward is applied to you?
Hey @xrevo94, thanks for your response as well as screenshots provided!
Just to double-check, did you possibly attempt to re-do the race, to see whether reward is applied to you?
Appreciate your swift response there @xRevo94 and I can confirm that this has now been forwarded to our development team who will have a closer look at this.
Our apologies about the inconvenience this may cause and if you have any further questions or if you run into any other problems, let us know!
Appreciate your swift response there @xRevo94 and I can confirm that this has now been forwarded to our development team who will have a closer look at this.
Our apologies about the inconvenience this may cause and if you have any further questions or if you run into any other problems, let us know!
@xrevo94 While we do not have any further information on this at this very moment, please keep an eye out on our news & announcements page. We truly appreciate you bearing with us as our team resolves this.
@xrevo94 While we do not have any further information on this at this very moment, please keep an eye out on our news & announcements page. We truly appreciate you bearing with us as our team resolves this.
Hey @xRevo94!
Following the update from our team, can I double-check if you possibly have the vanity item that is missing already equipped with any of the vehicles or is it only missing for specific vehicle(s)?
Please note that there will be certain vehicles that won't be able to have any vanities applied on.
Let us know and we will take it from there!
Hey @xRevo94!
Following the update from our team, can I double-check if you possibly have the vanity item that is missing already equipped with any of the vehicles or is it only missing for specific vehicle(s)?
Please note that there will be certain vehicles that won't be able to have any vanities applied on.
Let us know and we will take it from there!
Hey there @xrevo94 ,
Sorry for the delay, thank you for getting back to us with this, it's appreciated!
I've updated the team with your response and will let you know when we hear more from them or any next steps!
Thank you!
Hey there @xrevo94 ,
Sorry for the delay, thank you for getting back to us with this, it's appreciated!
I've updated the team with your response and will let you know when we hear more from them or any next steps!
Thank you!
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