Original Post — Direct link

Why is there no Dutch translation available ingame? Me and my wife played every assassin's creed game as her English is not good, we really liked that there always was a dutch translation. We were sadden to see this isn't available anymore. Why?

over 3 years ago - Ubi-Raziel - Direct link

@daiblohel666 Hello! I'm very sorry you and your wife are saddened by this, it is completely understandable.

I'm afraid I don't have the reasoning behind this decision, we can only provide answers with the information we have available.

Here is our support article listing all available languages: https://support.ubisoft.com/Faqs/000059060

I wish you and your wife all the very best!

over 3 years ago - Ubi-Raziel - Direct link

@daiblohel666 Hello! I'm very sorry you and your wife are saddened by this, it is completely understandable.

I'm afraid I don't have the reasoning behind this decision, we can only provide answers with the information we have available.

Here is our support article listing all available languages: https://support.ubisoft.com/Faqs/000059060

I wish you and your wife all the very best!

over 3 years ago - Ubi-Raziel - Direct link

@daiblohel666 Hello! I'm very sorry you and your wife are saddened by this, it is completely understandable.

I'm afraid I don't have the reasoning behind this decision, we can only provide answers with the information we have available.

Here is our support article listing all available languages: https://support.ubisoft.com/Faqs/000059060

I wish you and your wife all the very best!

over 3 years ago - Ubi-Raziel - Direct link

Thank you both for getting back to me, and apologies for the delay on my side.

I have merged your 2 threads together to keep things centralised and dropped a message to our ACV team. Once I know more, I'll come back to you!

over 3 years ago - Ubi-Raziel - Direct link

Thank you both for getting back to me, and apologies for the delay on my side.

I have merged your 2 threads together to keep things centralised and dropped a message to our ACV team. Once I know more, I'll come back to you!

over 3 years ago - Ubi-Raziel - Direct link

Thank you both for getting back to me, and apologies for the delay on my side.

I have merged your 2 threads together to keep things centralised and dropped a message to our ACV team. Once I know more, I'll come back to you!

almost 3 years ago - Ubi-Nacho - Direct link

@b00msie Hi there!

Apologies on the delay with this issue.
Would it be possible to check with region game disc/version you own? Dutch subtitles should be available on the European EFIGS version of the game.

In regards to Ultimate items disappearing from the inventory, how often do they disappear? Are there specific actions taken to bring them back? Any more information you are able to provide would be much appreciated.

Thank you!

almost 3 years ago - Ubi-Nacho - Direct link

@b00msie Hi there!

Apologies on the delay with this issue.
Would it be possible to check with region game disc/version you own? Dutch subtitles should be available on the European EFIGS version of the game.

In regards to Ultimate items disappearing from the inventory, how often do they disappear? Are there specific actions taken to bring them back? Any more information you are able to provide would be much appreciated.

Thank you!

almost 3 years ago - Ubi-Nacho - Direct link

@b00msie Hi there!

Apologies on the delay with this issue.
Would it be possible to check with region game disc/version you own? Dutch subtitles should be available on the European EFIGS version of the game.

In regards to Ultimate items disappearing from the inventory, how often do they disappear? Are there specific actions taken to bring them back? Any more information you are able to provide would be much appreciated.

Thank you!

almost 3 years ago - Ubi-TheBerry - Direct link

Hey @b00msie,

Thank you for getting back to us!

May we please know the region of your Microsoft account, as this will influence the digital content available to you and may result in you receiving different region content.

As for the Berserker Set, noted in the main thread for the issue, as fix for this issue is planned for a future release although the date has not yet been confirmed.

In the meantime though, should the Set reset, the upgrade parts should be returned to your inventory.

Thank you!

almost 3 years ago - Ubi-TheBerry - Direct link

Hey @b00msie,

Thank you for getting back to us!

May we please know the region of your Microsoft account, as this will influence the digital content available to you and may result in you receiving different region content.

As for the Berserker Set, noted in the main thread for the issue, as fix for this issue is planned for a future release although the date has not yet been confirmed.

In the meantime though, should the Set reset, the upgrade parts should be returned to your inventory.

Thank you!

almost 3 years ago - Ubi-TheBerry - Direct link

Hey @b00msie,

Thank you for getting back to us!

May we please know the region of your Microsoft account, as this will influence the digital content available to you and may result in you receiving different region content.

As for the Berserker Set, noted in the main thread for the issue, as fix for this issue is planned for a future release although the date has not yet been confirmed.

In the meantime though, should the Set reset, the upgrade parts should be returned to your inventory.

Thank you!