Original Post — Direct link
In really rare situations, I sometimes have this; anybody else have encountered this? Mostly in very high population games. Also, I cannot summon it. It has to do with moving between a lot of UI elements I think.

over 3 years ago - Ubi-Raziel - Direct link
Originally Posted by SirHarryPierce
In really rare situations, I sometimes have this; anybody else have encountered this? Mostly in very high population games. Also, I cannot summon it. It has to do with moving between a lot of UI elements I think.

Hello! Thank you for reporting this, it is a new issue to me.

To help me get a better understanding, I would like to ask some questions -

- How often would you say this issue occurs?
- Does the issue fix itself after re-launching the game?
- Do you perhaps have a recording of this happening?

I believe this will be difficult to reproduce, but we'll do our best to investigate
over 3 years ago - Ubi-Orion - Direct link
Originally Posted by SirHarryPierce
- How often would you say this issue occurs?

Extreme rarely, maybe once every 90-120 days?

- Does the issue fix itself after re-launching the game?

Yes

- Do you perhaps have a recording of this happening?

Let me think about that, I do not think so. But maybe I can record when it occurs.

But I have this one; I think it is related;

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Hey there.

Please take a look at your other thread regarding this issue when you get a sec, we're going to raise this issue for you but we need your save file as well if possible. Thanks!
over 3 years ago - Ubi-Raziel - Direct link
Originally Posted by SirHarryPierce
Ubi-Milky has a copy of this game already. But I can upload a more current one in about 24hrs.
Hello! If you could, that would be much appreciated.

Apologies for requesting multiple save files, we always like to request the most recent save to make sure the issue is still apparent and running the latest version.

Thank you!
over 3 years ago - Ubi-TheBerry - Direct link
Originally Posted by SirHarryPierce
@Ubi-Raziel send Ubi-Orion a DM, seems your DMs are locked.
Hey SirHarryPierce,

I can see you were since able to create a case on the Support site and send your files through, they've already been passed onto the team

We'll keep you in the loop as and when we hear more!

Thank you!