Original Post — Direct link

Unequipping a Harbourmaster item to replace it with another results in no available items screen, although there are several present in the storage.


about 1 year ago - Ubi-SleepyGoat - Direct link

Hey there @blendmode

I'd like to collect a bit more information about this issue from you.

To start with, can you let me know if you have any mods installed and list them for me if you do?

After that, go ahead and follow our Basic Troubleshooting Guide. Make sure you Run Ubisoft Connect as Admin when you verify your game files!

Once you have completed those steps, open the game again and give it another try to see if the same thing happens. If it does, it would be extremely helpful if you could Record a Video of it, as that will be easier to follow along with when testing on our end than screenshots.

Once we have this first little bit out of the way I should be able to go ahead and get this reported up for you!

12 months ago - Ubi-Ciel - Direct link

Hey guys,

I can confirm that this issue is currently under investigation by the dev team. To help with their investigation, though, they will need the following:

  • Your saves.
  • Your DxDiag.
  • Any pointers as to when the issue appears, whether it happens right after loading the game or after certain actions.
  • If it reappears after loading a save.

To share these with us, I recommend opening a Support Case and add those files to it 😊

11 months ago - Ubi-MrM - Direct link

@heniekm56 @blendmode @Macs1209 Hi !

I've taken note of your messages on the matter.

@heniekm56 Parts of your message have been redacted, in order to protect the privacy of your information.

A specialist will get back to you as soon as possible in order to check with you what can be done, and we thank you for your patience and understanding on the matter.

Can you and @blendmode let us know if the workaround provided by @Macs1209 (thanks for sharing it by the way !) helps solve the Issue ?

This will help our investigation, in order to isolate the Issue.

If the problem persists afterwards, or if you have questions, don't hesitate to reach out !

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