Original Post — Direct link

These messages showed up today, I think the Tutorial did suddenly activate?


about 3 years ago - Ubi-Viral - Direct link

Hey, folks!

Thank you for letting us know about the tutorial messages suddenly popping up.

Can we ask have you all completed the tutorial?

about 3 years ago - Ubi-Viral - Direct link

@asterix201252 @SirHarryPierce Thank you both for your reply. Was this a one-time occurrence or does this message constantly pop up?

about 3 years ago - Ubi-Thrupney - Direct link

@Asterix201252 @SirHarryPierce Hey Sir Harry and Asterix, thanks for pointing this out to us. Sorry to hear these tutorial quests have been popping up.

I've gone ahead and reported this to our teams now to be looked into.

If either of you happens to record any footage of this happening, or perhaps takes note of further instances of the issue and what you were doing at the time, I'd really appreciate that. Sorry for the bother in the meantime.

about 3 years ago - Ubi-Thrupney - Direct link

Cheers @Asterix201252 - I really appreciate that.

If anyone has a save file with one of these quests currently active (with the setting for them disabled, of course), can you send us it? Our team has asked for this to help with our investigation. You'll find the save file location listed in this support article.

Once you've got the save file, please upload it to a third party file host of your choice, and send me a link. Thanks so much to anyone who is able to do this for me - that'll be a huge help.

about 3 years ago - Ubi-Orion - Direct link

@SirHarryPierce

We can't increase the file size limit I'm afraid on our support cases which is why Thrupney has requested it's uploaded to a third party file host of your choice, we can then download it and send it on to the team.

@Asterix201252

Much appreciated, thanks!

almost 3 years ago - Ubi-Orion - Direct link

@asterix201252

No problem at all. Glad to hear this hasn't happened again but of course if it does occur again with another save please let us know. Cheers!