Original Post — Direct link

I don't see any "Anno 1800 Forum, general forum and Player support for Anno 1800?", Other 2 Anno is for older game.

It's look like error and messed up, Anno 1800 is latest game yet I don't see any Anno 1800 general forum and it's harder to get anno 1800 player support, Only thing other 2 anno is just for older game?

  1. categories.646.name?


over 1 year ago - Ubi-TheBerry - Direct link

Hey @Humility925,

Thanks for reaching out!

Taking a look - the categories are all correctly named for me.

Do you still see these odd numbered titles?

If so, could you please complete the browser troubleshooting steps an let us know if there's any changes?

Thank you!

over 1 year ago - Ubi-TheBerry - Direct link

Hey @MGuenny,

The Anno permissions shouldn't have been changed at all.

What page are you trying to access when this happens?

Is it the main Anno 1800 Discussions page?

Does this happen if you click Anno from the Discussions home page?

over 1 year ago - Ubi-TheBerry - Direct link

How odd - I've rechecked and nothing's been changed.

You note other links have issues - could you elaborate on this?

Is Anno the only game category you have issues with?

Or are other games not loading now either?

over 1 year ago - Ubi-oof - Direct link

@Humility925 @MGuenny @johnny19w I think I can help with some of these problems!

To clarify, whenever you see "categories.xxx.name" that is a basic text bug that has been reported already. Until that is fixed, the temporary workaround is doing a hard refresh on your browser, which should clear that for you.

For the missing Anno 1800 forum, is this only happening when using Microsoft Edge? I know similar issues occur when using Microsoft Edge and we generally encourage players to use Google Chrome when accessing our services.

Furthermore, @AORUS2017 we understand your frustration with the issue and we are here to help, but please refrain from being disrespectful/unkind to our support and development teams.

over 1 year ago - Ubi-MrM - Direct link

Hi Everyone !

I've taken note of your messages, and I'm glad to hear that you can access the Discussions page for Anno 1800 again !

Don't hesitate to let us know if the problem happens again, or if you have any questions !

over 1 year ago - Ubi-Froggard - Direct link

No worries @AORUS2017, thanks 🙂

over 1 year ago - Ubi-TheBerry - Direct link

Thanks for this @dmdilks!

As for the birthday issue - may we know what site(s) this happens with?

And is this the birthday in your account? Or just as a pop up before accessing the site?

over 1 year ago - Ubi-Froggard - Direct link

Hey @dmdilks

Is that on this site here? I'm not getting a popup but maybe because I'm already signed in to my Ubisoft account where it gets my DoB from.