[2020] [BUG] quest Alpacas' New Groove - no alpacas anywhere

Hello, FinWickle!

Sorry about these lost Alpacas, they are meant to escape, but they shouldn't be able to be that good at escaping. Would you mind sending a brief video of the issue? Also, to upload your save game file would you submit a case to our team with the savegame zipped as an attachment? Once you have done so, please update me with the case number.

Originally Posted by Finwickle
Hi UbiArcane,

Casenumber is 08944929. I don't see how a video of me showing how I can't find alpacas, would be any help. And since the game itself doesn't have a 'create video' feature, it's quite a hassle to do. I would have included screenshots if that would help, but again a screenshot showing no alpaca isn't much good I think. I hope the savegame helps.

Can you confirm if you attached the save game to a support case?

Originally Posted by kellyz
I've found the 3 alpacas, however, they are out of the field and standing around the farm house.... but they don't appear to be
'clickable'. The 'hand' does not appear when hovering over the alpaca..... so, in effect, I cannot 'find' them. tried this quest repeatedly and it just doesn't work.

Hey kellyz!

Thanks for letting us know!

Would it be at all possible for you to post a clip of this in-game?

We'd be glad to take a look.

Thank you!