[2020] Freeze during save game

Thanks for providing this feedback and sorry to hear you are experiencing this in game.

If possible, would you be able to capture a short video clip showing how this occurs and also confirm your system specifications.

In the meantime, you may also wish to work through our basic troubleshooting steps.

Hi Antoine0010,

Thanks for providing us with that video link. I've passed it onto the game team.

Your specs all look up to par to be able to run the game, so I am just trying to find out if this is intended behaviour for the game to freeze whilst saving or not.

Thanks for your feedback, i'll let you know when I have more info!

Hey Antoine0010!

Thanks for the update!

I'm glad to hear that's resolved the issue for you!

If there's anything else we can help with just let us know!

Hello Antoine0010,

Sorry to hear your resolution was short lived. If possible would you be able to direct message me the following files, or provide me with a link to a file sharing site please.

Our QA team would like the following -

1.Your affected save game file

2.Your settings file or engine.ini file that can be found at -
Documents/Anno 1800/config

If you can somehow send me these files, we will be able to investigate this further, thank you.