[2020] "DLC: Aero Tycoon" challange not displayed in Uplay

Hey MotoR12P,

sorry to hear the challenge did not properly unlock for you.

However, this is not a bug that needs to be fixed but the result of a (temporary) connection issue on your end where the data is not properly synchronized with the Ubisoft Club, resulting in the Challenge not properly unlocking.

Don't worry, though: Anyone encountering this problem (achievement unlocked but challenge isn't) can contact our colleages from support with a screenshot of the unlocked achievement and they will unlock the challenge for you.

Thank you,
Ubi-Thorlof

Originally Posted by SirHarryPierce
Oh, ok.

Do you have a link or something? Both are not unlocked in Ubisoft Launcher

Mmm, google found it; PLEASE USE THE FOLLOWING REFERENCE NUMBER 11499022.

Hi SirHarryPierce!

Thanks for the image, I have unlocked those two challenges for you.

Thanks!

Originally Posted by SirHarryPierce
Should they also be unlocked in club challenges now, since they are both grey still.

Apologises, can you please check this again?

Thanks!

Originally Posted by SirHarryPierce


Thank you.

My pleasure!

Please do let us know if there is anything else we can help with.

Thanks!

Originally Posted by chetkowa
I have run into same problem, and Support wont let you log a ticket at all. And since I live in Norway, the site also sent me on a small support roundabout.

Hello chetkowa, apologies you were unable to create a ticket at the time.

If anybody ever has trouble trying to connect on our Support Site to make a case or start a chat, you can always reach our Social Media support at -

https://twitter.com/UbisoftSupport

and

https://www.facebook.com/UbisoftSupp...r=348896167463

Send us a DM and we can help you with these sort of issues as well.

If you should have unlocked a challenge, but Ubisoft Club is not registering this, if you contact us on the above with proof you completed that challenge/mission, we can unlock these for you.

It should not have happened in the first place, but if you can contact us, we can at least unlock these rewards and badges for you

Originally Posted by olaf-11
Good day!
I'm having the same problem with «DLC: Aero Tycoon» challange not displayed in Uplay . Please, help me

Hey there,

Thank you for posting your screenshots!

I've checked your account and unlocked the challenge for you.

It should be available next time you launch Uplay PC + Anno 1800!

Originally Posted by olaf-11
Opps, Something went wrong. It isn't unlocked yet (

Hey there,

We are seeing some issues with accessibility in the Club at the moment while preparations are made for the new Ubisoft Connect service that launches on the 27th October.

This may cause a delay in the Challenge showing as unlocked for you, so please allow some time while we make all necessary changes.

Sorry for any inconvenience!