Original Post — Direct link

I was constructiong the Skyline Tower, everything went fine until I reached the point when Theodora reveals her true identity and I need to deliver 50 Laquer and 50 Steal Beams to save the tower. At this point the construction stuck. Clicking on Theodora's boxes did nothing, reloading game didn't help.
I demolished the Tower, the characters said their lines, the tower disappeared, but the smoke remains. In the screenshot you can see what I'm left with.

almost 3 years ago - Ubi-TheBerry - Direct link

Hey there @mcetnar ,

Thanks for reaching out to us and reporting this, I'm sorry for our delay in getting back to you!

Just to check in - are you still having this issue?

And is there any change after verifying the game's files?

Thank you!

almost 3 years ago - Ubi-Nacho - Direct link

@mcetnar Hi there!

Thanks for posting an update here, sorry to hear this has not been resolved in the most recent patch.

The team are aware of this issue with the smoke effect not clearing after destroying Skyline Tower. We don't have an ETA for a fix at the moment, however should more news become available, it'll be posted here.

If there's anything we can assist you with in the meantime, please let us know!

over 2 years ago - Ubi-TheBerry - Direct link

Hey there guys,

Thanks for your updates.

At the moment, I'm afraid we do not have any further information from the team as this is still under investigation.

We appreciate your patience and apologize for the inconvenience, we'll continue to keep you updated as and when we have more details available.

Thank you!

over 2 years ago - Ubi-TheBerry - Direct link

We've had no further updates as of yet I'm afraid @bambammarc.

A suggested workaround is to delete the construction site and build it again. This will re-create it in Phase 2, with the option to continue construction.

Other than this though, we have no further updates.

We'll let you know when we hear anything more on this as the investigation continues though!

about 2 years ago - Ubi-Dastan - Direct link

Hey @bambammarc Apologies for the delay in getting back to you and sorry to hear that the workaround did not help, and the issue still persists.

Regrettably, we have not received any updates so far, apart from the team still investigating it. I apologize for the inconvenience this may cause!