Original Post — Direct link

Informations:
My screen size: 3840 * 2160
Scaling (on windows operation system): 175%
Anno Game resolution: 1920 * 1080

Description: If I exit the running gameplay with Alt + Tab and then back again, the resolution in the game will change to 3840 * 2160 pixels. Then, I open the running game settings and the resolution is left at 1920 * 1080 pixels. I have to change it to 3840 * 2160 pixels and then back to 1920 * 1080 pixels so that the game will regain its normal FHD resolution (1920 * 1080).

Version: GameUpdate 13.1, All DLCs including cosmetic DLCs. No mod installed. 

over 2 years ago - Ubi-Orion - Direct link

@mate-kertai

Hey there.

Sorry for the delay in getting back to you on this.

Are you playing on fullscreen or windowed borderless? If you haven't tried both options could you give this a try and see if the same issue occurs please?

over 2 years ago - Ubi-TheBerry - Direct link

Hey there @mate-kertai,

Could you please try manually setting the resolution in the game's config file and let us know if the issue still persits?

You can locate the Anno 1800 configuration file by going to; Documents\ Anno 1800\ config - there will be a file title 'engine.ini'.

Open this file and scroll down to the section titled "Window".

There you can manually set the resolution and save the file.

Please let us know if this helps at all!

about 2 years ago - Ubi-Mushy - Direct link

@mate-kertai Great to hear that solved things! Please feel free to reach out with any other questions or concerns.