Original Post — Direct link

Hello !

I have a problem.

I can't load the game from saves on this date after July 27th...the saves seem fine but I can't load any of them. And during the game I can save without worries but I couldn't load it either...
I have uninstalled and reinstalled the game, repaired the files, I switched to administrator mode but nothing worked: can you help me?

Thanks.

over 2 years ago - Ubi-TheBerry - Direct link

Hey @schmurK01 ,

Thanks for reaching out, I'm sorry to hear you're unable to access your saves.

Do you receive any specific error messages at all? Or are they missing from the game?

over 2 years ago - Ubi-WheelyDuck - Direct link

Hey @schmurK01,

Thank you for taking the time out to update us and sorry to hear this is happening.

So that we can see exactly what you see, would it be possible to share with us a video using a link from a 3rd party video sharing website?

Many thanks

over 2 years ago - Ubi-MrM - Direct link

@schmurK01 Thank you for the video !

@pitair1 I've also taken note of your report, and I'm sorry to hear that you are encountering a similar Issue !

For the purpose of our investigation, I invite you both to provide us with the following information :

👉 Are you using any mods ? If yes, does the Issue persist when they are deactivated ?

👉 If not using any mods, in addition to steps already performed on your end, does the problem still happen after following the steps of our PC troubleshooting guide ?

These elements are important for our investigation, in order to isolate the Issue.

If you'd like to provide additional information, or have any questions, don't hesitate to reach out to us !