Original Post — Direct link

Hello everyone! How is it going?

I am having some technical issue after downloading the New World Rising and Old Town DLCs. I was playing the game with several active mods before Dec 8th, and the game was working just fine. No problems whatsoever until then. Later on, in order to try to solve the problem, I recently downloaded the last Nvidia driver, uninstalled and reinstalled the game and I also verified the files and downloaded the last version of mod loader from GitHub, but so far none of these steps helped. The problem is happening when I try to load my last save game, or any other previous save game, even the oldest ones. The game crashes consistently way before the loading completion. I would love to continue playing the game with mods, so I am wondering if would you help me out? Thank you.

over 1 year ago - Ubi-Akatsirin - Direct link

Hi everyone!

I'm sorry to see you've been having issues when loading a saved game. Could you please confirm this issue is persisting?

Could you also please tell me who uses mods for the game please? You can also check verify your game files please.

over 1 year ago - Ubi-Chiral - Direct link

Thanks for the update @Hannover8!

Sorry this issue is persisting! And I'm sorry for the delay in getting to your case and responding here. I see you uploaded a system file to one of your cases. Could you also upload your launcher logs to your case for further review? And can you also confirm when you first encountered this error message?

over 1 year ago - Ubi-Thrupney - Direct link

Hey @frasoucos , thanks for coming back to us about this! It's good to hear you've uploaded these files to a support ticket. We'll be back in touch with you on the support ticket as soon as possible.

Just to note, I've redacted the support ticket number you've included in your post, since we consider it sensitive data about your account. Sorry for any confusion 🙂