Thanks for coming back to us and explaining further, @evmorg90 - and thanks everyone else for your insights into this issue, too.
I'd really like to report this to our developers to look into further. Without specific information about when this happens, or even just examples of specific quests, it'd be a difficult issue for us to track down. If possible, can you keep track of which quests you have the issue with, and which steps you eventually ended up taking to make it work?
If at all possible, it'd be great to have some video footage of a quest not working. I know that's not an easy thing to do, especially when you can't know which quests will present the issue.
Thanks for your continued help with this - we really appreciate it!