devtrackers.gg → Anno 1800

[2022] Wrong Picture


Original Post — Direct link

Hello,

Step already taken:

  1. Remove everything from the game and Ubisoft connect.
  2. Clean install of Ubisoft connect.
  3. Clean install of the game.
  4. Verified the files successfully.
  5. The game and Ubisoft connect are on the same drive.


Screenshot of the wrong picture:



Cheers,
Katje-Katrien

about 2 years ago - Ubi-Mushy - Direct link

@katje-katrien Hey there, thanks for reaching out! I see you posted a similar message in this thread, are you referring to the same issue when you say you're seeing the wrong picture?

about 2 years ago - Ubi-TheBerry - Direct link

Thanks for clarifying this @katje-katrien !

I've passed this onto the team so they can take a further look into this.

about 2 years ago - Ubi-TheBerry - Direct link

No problem at all @katje-katrien ! 😁

about 2 years ago - Ubi-Orion - Direct link

@katje-katrien

Thanks for the additional image!

The team are on the case.

Cheers!

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