Original Post — Direct link

hi

I pkayed division 2 hardcore character i have proplem with hardcore mode game froze i got black screen when i open the game again show me im did ???

no one killed me its gust game froz ???

over 2 years ago - Ubi-Mercury - Direct link

Hey @unknown_l3ug, welcome to The Division 2 forums! Sorry to hear that your agent is dead after this freezing issue. To clarify, have these freezing and black screen issues occurred more than this one time?

over 2 years ago - Ubi-Mercury - Direct link

Hey @unknown_l3ug, welcome to The Division 2 forums! Sorry to hear that your agent is dead after this freezing issue. To clarify, have these freezing and black screen issues occurred more than this one time?

over 2 years ago - UbiStorm - Direct link

@unknown_l3ug Did you receive any kind of error code or error message when this occurred? And did this happen while out and about in the world, or in a safehouse, as mentioned by @Noxious81 ?

over 2 years ago - UbiStorm - Direct link

@unknown_l3ug Did you receive any kind of error code or error message when this occurred? And did this happen while out and about in the world, or in a safehouse, as mentioned by @Noxious81 ?

over 2 years ago - UbiSushiVamp - Direct link

@unknown_l3ug Thank you for that information! Would you be willing to give this troubleshooting guide a try to see if it helps with this at all for you?

over 2 years ago - UbiSushiVamp - Direct link

@unknown_l3ug Thank you for that information! Would you be willing to give this troubleshooting guide a try to see if it helps with this at all for you?

over 2 years ago - Ubi-Swaggins - Direct link

Hey folks,

Thank you for your information on this issue.

I've passed the details onto the team to look into further. At this time though, we do not have any further information to share on this.

Apologies for any inconvenience caused.

over 2 years ago - Ubi-Swaggins - Direct link

Hey folks,

Thank you for your information on this issue.

I've passed the details onto the team to look into further. At this time though, we do not have any further information to share on this.

Apologies for any inconvenience caused.