over 3 years ago - EA_Kent - Direct link

Hey @GasserAbuDouma,


When you've got the chance can you try something else for me? I'm wondering if there might be something else running on your PC that Easy Anti-Cheat is having trouble with. What happens if you start up your PC in a Clean Boot before you launch Apex Legends? If there is something else running alongside EAC that could be causing issues that might help to get around it. 

 

For more information on how to set one up check out the EA Help website. Let me know how that goes once you've had the chance to give it a shot. Thanks!

 

 

/Kent

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over 3 years ago - EA_Kent - Direct link

@GasserAbuDouma 


Thanks for letting me know! I'm glad to hear it's working for you now. Thumbs up

 

 

/Kent

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over 3 years ago - EA_Kent - Direct link

@StovenSux 

 

Glad to hear it's working now! Thanks for following up and letting us know. Thumbs up

 

 

/Kent

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about 3 years ago - EA_Kent - Direct link

Hey @account0509

 

Just to confirm, you're getting this error message on PS4? This is usually a PC-specific error, so I just wanted to double-check. 

 

 

/Kent

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