6 months ago - EA_Mako - Direct link

Hey @P1kolo-92,

 

While Cross Progression is being introduced this season, it is rolling out in waves so not everyone will see it immediately.

 

You should see a splash screen similar to the one below confirming your account has been migrated once this takes place.

 

xprog.png

 

Don't be concerned if this doesn't appear for you immediately, but once that process completes do let us know if you're encountering anything unusual. Thanks!

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6 months ago - EA_Mako - Direct link

@BuckMaceWindu 

 

Can I ask what specifically you tried?

 

This sounds like you've unlinked a platform from your EA account, was that the case?

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6 months ago - EA_Mako - Direct link

Hey @BuckMaceWindu,

 

Cross Progression only applies to the various platforms connected to a single EA account.

 

Unfortunately there is not a way to transfer content or progress between separate EA accounts.

 

If you re-link that account to the original EA account, you should see that progress returned and available.  

 

If you're having trouble getting that re-linked to the correct account, our support can assist.

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