over 4 years ago - EA_Kent - Direct link

Hey @adommmmmm

 

That's pretty odd. I'm wondering if Caps Lock might be bound to something else that's causing the game to crash. 

 

When you have a chance can you try starting up your PC in a Clean Boot to see if that helps at all? If there is something else running on your PC at the same time that could be causing the crashes that might help to get around it. 

 

For more info on how to set one up check out the EA Help website. Let me know if you're still seeing the same crashes after that. Thanks!

 

 

/Kent

over 4 years ago - EA_Kent - Direct link

Hi @adommmmmm

 

Did you have any luck with the Clean Boot? 

 

 

/Kent

over 4 years ago - EA_Kent - Direct link

@adommmmmm 

 

Thanks for giving it a shot for me. 

 

When you have the chance could you grab a DxDiag and share it here so we can take a look? You can find more details on how to pull one up over at the EA Help website. Once you have the file please attach it to this thread. 

 

Thanks again!

 

 

/Kent






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