12 months ago - EA_Mako - Direct link

Under investigation. Accepting as solution for visibility purposes only.

Hey everyone,

 

Thanks for the posts! This is something the team is aware of and looking into.

 

In the meantime however, if you're currently running the DX12 version of Apex please try switching back to the DX11 version or changing to a higher model detail as a temporary workaround since we're seeing this predominantly affecting players using the current DX12 beta.

 

As a reminder, if you're looking to check out the DX12 beta you can do so with the following steps, while swapping back to DX11 would just involve removing these commands.

 


 

How to try DX12

A graphics card with a minimum DirectX Feature Level of 12_0 is required to launch the game with DX12. To determine your Feature Levels, open the Run dialog (Windows Key+R) and type “dxdiag”. Feature Levels are listed in the Drivers section of the Display tab.

EA App:

  1. From “My Collection”, click on the three dots in the upper right corner of the Apex Legends tile and select “View Properties”.

  2. Add "-eac_launcher_settings SettingsDX12.json" in the text box under “Advanced Launch Options”.

  3. Click “Save” and launch the game normally.

Origin:

  1. From “My Game Library”, right click Apex Legends -> Game Properties -> Advanced Launch Options

  2. Add "-eac_launcher_settings SettingsDX12.json" to Command line arguments

  3. Click “Save” and launch the game normally

Steam

  1. From your library, right click Apex Legends, and select Properties.

  2. Add "-eac_launcher_settings SettingsDX12.json" to “Launch Options”

  3. Close the properties window and launch the game normally

Mako.png
12 months ago - EA_David - Direct link

Hey. to add a little more detail. this seems to primarily happen when running in low model detail and interacting with survey beacons. 

Changing your model detail to be a little higher should also help while this is being worked on. 

https://twitter.com/Respawn/status/1649173342937812992

David.png
11 months ago - EA_Pulsar - Direct link

@Photon000 

Check also if your system is updated already and if you have the newest GPU drivers. Maybe that's still missing after the game update. 

 

Try also to use different combinations of skins and banners selected for your character and see if that improves things for you. 

 

Send us your DxDiag report in case of any further issues. 

 

 

 

EA_PulsarAHQ

11 months ago - EA_Pulsar - Direct link

Thanks for sharing this @Photon000. I really appreciate it 😉👍

Completing the previous steps with file verification could prove to be the right course of action.

I hope it will help others as well. 

 

 

For the EA app go to My Collection > Tile Dots > Repair

For Steam go here

 

 

 

 

EA_PulsarAHQ