Under investigation. Accepting as solution for visibility purposes only.
Hey everyone,
Thanks for the posts! This is something the team is aware of and looking into.
In the meantime however, if you're currently running the DX12 version of Apex please try switching back to the DX11 version or changing to a higher model detail as a temporary workaround since we're seeing this predominantly affecting players using the current DX12 beta.
As a reminder, if you're looking to check out the DX12 beta you can do so with the following steps, while swapping back to DX11 would just involve removing these commands.
How to try DX12
A graphics card with a minimum DirectX Feature Level of 12_0 is required to launch the game with DX12. To determine your Feature Levels, open the Run dialog (Windows Key+R) and type “dxdiag”. Feature Levels are listed in the Drivers section of the Display tab.
EA App:
-
From “My Collection”, click on the three dots in the upper right corner of the Apex Legends tile and select “View Properties”.
-
Add "-eac_launcher_settings SettingsDX12.json" in the text box under “Advanced Launch Options”.
-
Click “Save” and launch the game normally.
Origin:
-
From “My Game Library”, right click Apex Legends -> Game Properties -> Advanced Launch Options
-
Add "-eac_launcher_settings SettingsDX12.json" to Command line arguments
-
Click “Save” and launch the game normally
Steam
-
From your library, right click Apex Legends, and select Properties.
-
Add "-eac_launcher_settings SettingsDX12.json" to “Launch Options”
-
Close the properties window and launch the game normally