about 1 year ago - EA_Mako - Direct link

Hey @PE-lao-gui,

 

We are unable to review or discuss account bans on the forums, sorry.

 

All appeals need to be directed to our Terms of Service team using these steps

 

If you've already completed multiple appeals and our ToS team has declined to remove an action, I'm afraid that will be final and not something that can be changed further.

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about 1 year ago - EA_Mako - Direct link

@PE-lao-gui 

You would have received the general reason in an email when the action was first applied to your account, however beyond that we would not be able to provide additional details.

 

Our ToS team would re-examine our records and logs in the event of an appeal, but if the appeals have been declined it would seem they've confirmed their evidence and will not be making further changes.

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about 1 year ago - EA_Mako - Direct link

Hey @PE-lao-gui,

 

I'll be locking the thread here as this is not something we can discuss on the forums.

 

You will need to speak with our Terms of Service team for any issues related to an account ban.

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