[2021] Download and mouse cursor issue

Hi @blombsa Can you try reinstalling in this order to see if we are able to get fully installed? Also when it stops installing are you getting a message, or does the download just go down to 0 and stop?

 

1. Delete/uninstall apex and check the installation drive for any remaining files and remove them completely 
2. Clear Origin cache
3. Put your device in a Clean Boot 
4. Check the following
   1. Start Origin as admin
   2. Proxy settings are disabled
   3. Turn off UAC Controls  
5. Launch Origin and try to download the game (If possible let the download run without anything else running)

Let us know if you continue running into issues with it getting complete. 

 

Thanks!

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