[2021] Audio

Hey @JethroMcBear89, 

Is this happening when you're grouped up with people on other platforms, or is the same thing happening every game regardless of who you're grouped with? 

/Kent

@JethroMcBear89 

Gotcha, thanks! If it's only happening when you're playing without headphones I'm wondering if it might be an issue with audio settings. It sounds like the chat audio might be going out on a channel that wouldn't be coming through your TV speakers. 

Have you checked your console's audio settings to see if it's set up to match your speaker configuration? If it's putting out audio to channels that don't actually have any speakers to go through that might be why you can't hear certain things. 

/Kent

Hey @zwimpy, 

If you remove the Mixamp and Gamedac and just run the audio straight from the console to your headset does the same thing still happen? 

/Kent

@zwimpy 

Got it, thanks!

Have you tried running your audio through standard TV speakers to test and see if you hear the same sounds? I'm really curious if it's only headset audio, or if it comes through the speakers as well. 

/Kent

Hi there, @thatchickbecca 

This is an issue we're aware of and investigating. Please keep an eye on our official channels for updates. Thanks!

Hello @punkkssttarr,

Thanks for reaching out and I'm sorry to hear that you are experiencing sound issues.

Can you please perform all of the troubleshooting steps listed in this article? This will help you to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

PS: I moved this thread to the Rainbow Six: Siege forums for better visibility.