6 months ago - EA_Atic - Direct link

Hey, @fe89c0666dc21542 @amt89  when it comes to Account issues, it's not something we can help with on the forums, and you need to reach out to our game advisors on EA support.


How to get in contact with EA support:




* Tag me with @EA_Atic if you are responding to me. Thumbs up

* If you like the comments of other players please give them XP.  

* If someone has helped and solved your issue please accept it as a solution. Standard smile

If a post needs moderation, merging or cleaning, report the post and we will take a look. Nerd


3 months ago - EA_Mako - Direct link

Hey @indy09brickyard,


If your EA Account is currently registered as a child account, you may see that message when trying to play certain titles online.


You should be able to follow these steps to get the account updated to your correct age if that's reflected incorrectly on your account. 


If you're still having trouble after that point please contact support directly so they can take a look over the account, thanks!