almost 2 years
ago -
EA_Mako
-
Direct link
Hey @bggufi,
This sounds like we may need to check whether your account had been unlinked during that situation, as that would result in missing content and progress like this.
We are unable to review your account on the forums however, so please reach back out to support so they can take another look.
You can create a case through the EA Help site to get started, or if you prefer you can also speak with them over Twitter or Facebook instead.